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Our rapidly growing cleaning company is looking for a Cleaning Detailers that can handle some dirty work. Clients range from large, multi-story office buildings to small doctors’ offices, salons and churches. We currently focus on commercial cleaning for office buildings, but we would like to expand our home cleaning catalog. The ideal candidate will be passionate about creating a welcoming environment through GOOD HYGIENE, APPEARANCE and ATTITUDE. We’re looking for a cleaning detailer who will exceed client expectations, ensuring that all bathrooms are sparkling, floors are spotless and trash is removed on schedule. Our brand is paying attention to details! Not your average cleaning jobs! We hope you’re ready to put on your gloves and scrub up with us.
OCD Quality Cleaning will be rated the leading and top grossing commercial and residential cleaning company in Michigan known for using organic and eco-friendly products and providing a “five star” quality cleaning experience to all it clients.
We have a mission to be the country’s most respected service brand. To do this, we have established a culture that supports our team members, so they can be your Outstanding Cleaning Detailers and provide exceptional service to our customers.”
1. We are very enthusiastic about what we do
2. We are detail orientated
3. We are constantly improving the quality and efficiency of our work
4. We value Excellence, Integrity, and Punctuality
5. We provide high product quality
6. We provide superior customer service
7. We treat our clients with respect and integrity
8. We respect our employees and treat them like clients
9. We do our job right the first time
10. We contribute responsibly to improve our community and environment
Our Outstanding Cleaning Detailing Services:
Essential Duties and Responsibilities
Utilize the client’s customized commercial cleaning checklist to perform all tasks to the standards established by OCD Quality Cleaning. Common tasks include:
Dust furniture, equipment, partitions, walls, etc.
Clean and disinfect sinks, countertops, floors, toilet, mirrors, tables, chairs, refrigerators, microwaves, etc in restrooms, break rooms and/or kitchenettes
Replenish supplies in restrooms, break rooms and kitchen
Sweep, mop, vacuum and/or hand scrub floors using brooms, mops and vacuum cleaners
Empty trash cans and recyclables into disposal areas
Wipe down walls and woodwork, doors, wall hangings, baseboards, etc.
Identify potential safety or maintenance issues and communicate them to client in the comments section on the customer checklist.
Arrive to work (client location) at scheduled time, perform services to established standards and insure the client’s facility is locked and secured when you finish and leave.
Handle special requests for customers as appropriate and note handling on the customer checklist and company paperwork
Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting.
Skills and Competencies
Excellent verbal and written communication skills
Detail oriented – pays attention to details at each customer’s location, with extra attention to any special requests.
Friendly and Professional – able to deal with customers when they are on-site while cleaning is being performed
Team player – ability to work within a team where members depend on each other to get work done.
Self starter - able to identify work that needs to be done and do it without being instructed to do so.
Desire to learn, seek new challenges and take on additional responsibilities
Reasoning ability. Good common sense with ability to solve practical problems.
Education, Certifications and/or Experience
High School Diploma required;
Experience in a service environment is preferred, but not required.
Ability to speak and write English fluently and relay information between the team, customers and office staff.
Physical demands include walking and standing, climbing, bending, kneeling to clean floors by hand, push and pull objects, lift and move objects (including 20 lb vacuum), repetitive bending and lifting, and repetitive arm movements.
Travel to / from customers business is required. RELIABLE TRANSPORTATION IS REQUIRED
Uniforms, provided by OCD Quality Cleaning, must be worn during work hours
How We Will Measure Success
Customer satisfaction levels based on surveys
Quality assurance scores based on manager surveys and feedback
If you are interested in this position, and have not yet applied, please feel free to click the apply button below. You will be re-directed to our online application page, download and email completed application along with your resume to info@OCDQualityCleaning.com.